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Owned and operated by Modern Outdoor Paradise, our team is ready to help with any question about your outdoor space.
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Frequently Asked Questions
How long does shipping take?
Handling time is 1 to 3 business days, with transit typically taking 5 to 8 business days. Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI) is available on most orders within the Continental U.S., excluding Alaska and Hawaii.
How can I track my order?
Once your pergola, fire table, or patio furniture set ships, you will receive a tracking number via email. You can use that number to follow your delivery status in real time.
What is your return policy?
We offer 30-day returns on eligible items. If your patio furniture or outdoor structure does not meet your expectations, please review our full Return Policy for details on how to start a return.
Can I exchange an item for a different style or finish?
Exchanges are handled on a case-by-case basis. Contact our team with your order number and the item you would like instead, and we will walk you through the process.
What materials are your pergolas and gazebos made from?
Materials vary by collection and are listed on each product page. We carry structures built with weather-resistant aluminum, steel, and wood composites designed to hold up in outdoor conditions season after season.
Do your fire tables use propane or natural gas?
Most of our fire tables are designed for standard propane tanks, though select models offer natural gas conversion kits. Check the product details page for fuel type and specifications.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Our team replies to every inquiry within one business day so your project keeps moving.
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Free Continental Shipping
Most orders ship free within the Continental U.S., with no order minimum required.
30-Day Returns
Not the right fit for your patio or deck? Returns are accepted within 30 days per our Return Policy.
